Healthcare in Dubai - dda
Healthcare
Healthcare in Dubai
Health services in Dubai are provided by both public and private sectors, ensuring comprehensive and high-quality healthcare for residents, citizens, and visitors. Public sector healthcare services are mainly provided by Dubai Health via its vast network that includes 6 hospitals, 26 health centers and 20 medical fitness centers.
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Healthcare Regulator
Dubai Health Authority (DHA) provides complete oversight of the regulation and governance of the healthcare sector within the emirate of Dubai by designing health policies, strategies and standards for developing, regulating, licensing and monitoring the provision of healthcare services provided by the public and private healthcare facilities.
DHA mandate also includes governing and managing health insurance, health investment, and health tourism services. Furthermore, DHA is responsible for Preventive Medicine and Occupational Health and Safety and setting the Medical Education Strategy in Dubai and regulating the provision of medical education, clinical research and trials.
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For emergencies and urgent patient transfers, you can call Ambulance on 998 24/7.
Health Insurance
According to Law No 11 of 2013 Concerning Health Insurance in the Emirate of Dubai (“Dubai Health Law”), Health insurance in Dubai is a mandatory requirement. Employers in Dubai, including those in free zones, are responsible for providing health insurance to their employees. Sponsors are also required to extend health insurance coverage to dependents, such as spouses, children, and domestic workers. Read the law
ENAYA
Dubai citizens and government employees are eligible to get health insurance under ENAYA program. The Enaya Insurance Program is a healthcare scheme developed by the Government of Dubai to provide comprehensive health benefits to Dubai Government employees, their families, and Dubai citizens. Read more
Other Insurance Packages
Private sector companies and family sponsors can get health insurance coverage for their dependents from insurance companies authorized by Dubai Health Authority. The insurance packages focus on inclusivity and compliance with Dubai’s health insurance law, guaranteeing accessible healthcare for all categories of residents.
To get an insurance coverage, the employer or sponsor will submit an application to an approved insurance company. The cost varies depending on the benefits they wish to receive. Find an approved insurance company
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Medical Fitness for Residence Visa
To obtain a residence visa in Dubai, applicants aged 18 and above are required to undergo a medical fitness test to ensure they are free from communicable diseases. These tests are conducted by medical fitness centers managed by Dubai Health.
Within Dubai Health, there are 23 medical fitness centers spread across the Emirate of Dubai and offering health checks for all those coming to the Emirate for work, residence or study.
To apply for the service, you must approach the nearest medical fitness center in Dubai to conduct tests and pay fees. Test results are typically available within 24 hours and are communicated via email and SMS.
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Mental Health
As a part of Dubai Government efforts to provide high-quality mental healthcare service, Dubai Health Authority (DHA) has established comprehensive standards for mental health services, effective from February 2025. These standards apply to all DHA-licensed health facilities providing mental health services, including hospitals and outpatient clinics. The guidelines outline the required infrastructure to ensure patient and staff safety. The document ensures that patients receive care from competent and certified practitioners and emphasizes the importance of maintaining a charter of patients' rights and responsibilities.
Mental Health Law
The UAE’s Federal Law No. (10) of 2023 on Mental Health governs the relationship between psychiatric patients and involved institutions, including facilities in free zones. It outlines regulations for mental health services, types of admission, voluntary treatment, and responsibilities in cases of patient escape or death. Its main objectives are to protect patients' rights and dignity, reduce the impact of mental health conditions, and promote social integration.
The law guarantees psychiatric patients several rights, including receiving clear explanations of their rights, treatment plans, and potential risks. They have the right to file complaints, access psychotherapy and medication, and receive care in an environment that respects their civil rights.
Al Amal Psychiatric Hospital
Al Amal Hospital is the first internationally accredited specialised medical facility in the field of mental health in the Middle East. It is accredited by the Joint Commission International (JCI).
The hospital serves patients from Dubai and the Northern Emirates and offers a range of outpatient specialised psychiatry clinics for children, adults, the elderly, people of determination, as well as those with addiction.
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Telehealth
The ‘Doctor for Every Citizen’ telehealth service, launched by the Dubai Health Authority (DHA) in December 2019, provides free 24/7 medical consultations via voice and video calls through the Dubai Health app. The services, which is available for citizens and residents, covers initial consultations, follow-ups, lab and radiology test requests, and electronic prescriptions. It enhances healthcare accessibility and patient convenience, ensuring medical support anytime, anywhere.
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Organ Donation
Donation and transplantation of human organs and tissues is allowed under the UAE Federal Decree by Law Concerning Donation and Transplantation of Human Organs and Tissues.
The Law prohibits the buying, selling, or commercial exploitation of human organs, tissues, or genetic material. Health establishments, doctors, and medical workers are forbidden from engaging in organ trade, unauthorized transplants, or accepting financial compensation for such procedures.
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National Program for Donation and Transplantation of Human Organs and Tissue - ‘Hayat’
‘Hayat’ is a national system to enhance efforts to get more people to donate human organs and tissues in accordance with international standards and practices.
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The following facilities are licensed for organ transplantation in Dubai:
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Controlled medicines
Controlled medicines in Dubai are strictly regulated to prevent misuse and ensure public safety. These controlled medicines include narcotic, psychotropic, and certain prescription drugs that require special approval for use and possession. The Ministry of Health and Prevention (MOHAP) oversees the regulation of these medicines, and individuals must obtain a valid prescription from a licensed medical professional to obtain any of them.
Travelers carrying controlled medicines into Dubai must have a prior approval through the relevant authorities and provide necessary medical documentation. Failure to comply with these regulations can result in legal penalties. It is essential to review official guidelines before bringing or using controlled medicines in Dubai.
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Treatment Abroad
Dubai citizens who need a specialized medical treatment not available locally can get that treatment in leading international medical institutions. Eligible citizens can apply through Dubai Health Authority (DHA), which assess medical cases and facilitate travel, accommodation, and treatment arrangements. DHA ensures that patients receive advanced care while maintaining support throughout their treatment journey.
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