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Digital Dubai Authority 

Dubai Design District, Building 1A, 11th Floor

Operating Hours:

Monday to Thursday from 7:30 - 15:30 (GMT +4)

Friday from 7:30 – 12:00 (GMT +4)

Call Center Operating Hours:

7 Days a week from 7:00AM - 10:00PM (GMT +4)

help@dubai.ae

600 56 0000

Feedback and Complaints

A unified customer platform with more than 40 Government Entities and other participating entities in Dubai, that is designed to connect Dubai customers, listen to their experience (Suggestions, Complaints, Comments) in an aim to continuous improvement in Dubai’s services and providing pioneering services to its customers.
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The Executive Council

Contact the Executive Council of Dubai
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Contact Dubai Government Entities

Department of Finance
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Dubai Government Human Resources Department
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Dubai Courts
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Dubai Police
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Roads & Transport Authority
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Dubai Municipality
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Dubai Civil Aviation Authority
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Mohammed Bin Rashid Housing Est.
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Dubai Electricity and Water Authority
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Dubai Department of Economy and Tourism
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Land Department
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Dubai Customs
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Community Development Authority
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Islamic Affairs & Charitable Activities Department
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Awqaf Dubai
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Dubai Sports Council
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Dubai Culture & Arts Authority
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Public Prosecution - Dubai
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Dubai Knowledge and Human Development
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Dubai Health Authority
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General Directorate for Identity and Foreigners Affairs - Dubai
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Page Last modified : 24-04-2025